Page 2 of 2

Re: Extended Warranty Sources ?

Posted: Sat Aug 18, 2012 1:58 am
by Bad GXP
I too speak from experience.

The difference is the who does the inspection of your vehicle (dealership or not) and that the company that is honoring the warranty doesn't give you the run around.

The work that was done on my vehicle would have been dismissed by some dealerships and diagnosed as "normal" for the vehicle. I had this experience too when I was the driver of a new Chevy Venture van with approximately 50.000 Km and advised the dealership of oil leaks coming the valve covers. :btruestory:

Re: Extended Warranty Sources ?

Posted: Sun Aug 19, 2012 10:18 am
by cooljoe51
Personally, I think with any extended warranty company the best thing you can do is realize that you have to argue. Make sure you read your contract very carefully. Usually contracts that just state what they don't cover SEEM (remember that word) to be be better than ones that tell you what they "cover". Make sure you look over the contract and look at the small parts they cover. I've purchased three extended warranties in my life. One on my 97 Explorer from shady small time car dealership, which they sold me an Eagle Warranty and after enough arguing I got a new 4k trans out of them (paid 600 for the warranty on a vehicle with 165,000 miles on it), One from Universal on my 00 Explorer, which I paid 1800 for and got nothing from them because of their terms for a 500 dollar repair. Then an extended warranty on my 08 Edge which Ford gave me and then I paid extra for the 0 deductible which has covered me a few times since that POS truck has been in the shop over 17 times since I bought it new, which still did require arguing...so just my two cents. Looking at different companies too, I just saw that my credit union Pentagon Federal started offering extended warranties. While I can't vouch for them, they don't look horrible. Good luck with your purchase and if you get the right deal and are good at arguing then extended warranties are right for you!

-Kris

Re: Extended Warranty Sources ?

Posted: Mon Aug 20, 2012 10:54 am
by CMNTMXR57
Bad GXP wrote:I too speak from experience.

The difference is the who does the inspection of your vehicle (dealership or not) and that the company that is honoring the warranty doesn't give you the run around.

The work that was done on my vehicle would have been dismissed by some dealerships and diagnosed as "normal" for the vehicle. I had this experience too when I was the driver of a new Chevy Venture van with approximately 50.000 Km and advised the dealership of oil leaks coming the valve covers. :btruestory:
Not to get into a pissing match, I did this for a living at a Chevy dealership. I'm the one that got to deal with these guys day in, day out. I'm the one that had stalls occupied with vehicles (that we couldn't move back outside in some cases), wasting valuable productive time/capacity, waiting for 3 different adjusters for 3 different 3rd party, fly-by-night, warranty companies to come and approve, which 90% of the time, never happens on the spot, only to have to repeat the process the next day. IN some cases having to get the owner (as it is their contract), to get on the phone and threaten legal action). I've even had to go that route on one of my own vehicles, that I had in our shop, for a new transmission (my Mother unbeknownst to me bought one of these warranties). It took six visits to MY service department, to ME, and still they kept getting it lost in red tape and B.S. When that lawyer got on the phone with them, all the sudden approvals come through... Anyway, the point being, GMPP, I am the judge, jury, and executioner. Your valve covers are leaking. I say "YES... fix them". You blow an alternator under warranty, I'm the one that says, "YES, fix it". No muss, fuss, waiting, going through red tape, dealing with B.S., dealing with involving legal counsel.

As to leaking valve covers, most GM engines do. Why? Insanely weak torque ratings on the bolts holding the valve covers (or Cam Covers as they're called on your N*). Your N*, if I recall correctly, is 7lb/ft of torque. Well, anyone with a brain knows, you drive down to the grocery store, come home, and let it sit for awhile, that simple excercise of heat cycling is gonna loosen up 7lb/ft torque spec... Solution: Loctite or Threadlocker on the bolt threads, and I actually would go to 10lb/ft. Never had another oil leak from the cam covers on any including my own. Transmission cooling lines, which are also notorious to leak on any GM vehicles and where we got a lot of complaints, do so, becuase they're designed with ease of maintenance R&R first, not 110% sealing in mind. They will leak inevitably. Dare I say "it's normal" as that will be the standard dealer comment, but it is! I can't tell you anything different because that's the design theory behind it. If you want to permanently seal them, JB weld the joint. But replacing them won't fix the issue. The new ones will leak too.

At the end here, I've been there, done that, bought the t-shirt. Buy the manufacturer backed warranty... in this case GMPP!